English Listening Practice with subtitle Customer Service Orientation

Have you ever faced a bad customer service before? This English listening practice today is a conversation between students, who made complaints about bad customer services, and College Principal. Let's find out more information for yourself and practice Listening skill with subtitle at the second half of the video.

Tip for This English Listening Practice

So the tip for listening practice is to do exercise at the first half of the video, then taking few minutes to check the answer. Finally, you will listen this English practice with subtitle for one more time ,so you can check the spelling and check your answer. At the end of the video, there are answers for the task.

You can find the step-by-step instruction here

Short Description

In the english practice below was all complaints from students who are not happy with the customer service they received to the College Principal.

English Lesson

Let's do extra tasks while listening

1. What do students complain about? Does these problems happen once?
2. How did the office assistant say when the S3 meaning the third student said he hadn't come back at 4? How did the S3 feel?

More information

Beside making complaints, students also knew one of the problems happening these day called climate change, Please click HERE to have more information and more english listening practice

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